These Terms of Use ("Terms") are an agreement between you and Plume. They cover your use of Plume at plumeio.com, the Plume web app, and the optional Plume browser extension (together, the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
The Service is operated by Plume (the "Company", "we", "us", "our"). Operator legal entity and registered address: [to be completed by the operator]. You can reach us at hello@plumeio.com.
Plume is an AI content studio for X. It helps you plan a content calendar, draft posts in your own style, critique and improve drafts, discover references, write Articles, generate cover images, and optionally schedule and auto-publish to X through X's official API. Features, limits, and plans may change, be added, or be removed as the product evolves. We may also run, pause, or change beta or experimental features.
You can cancel at any time; cancelling stops future payments and you keep access until the end of the period you already paid for. Because crypto payments are final, paid periods are generally non-refundable, which is why we give you a free trial first. We will still make it right (refund or credit) if the Service was unavailable due to our fault for a meaningful part of your paid period, or you were charged in error, and we honour refunds required by applicable law. Details are in the Refunds and cancellation policy.
Parts of the Service use AI to generate text and images from your inputs. AI output can be inaccurate, incomplete, biased, or not unique, and similar output may be produced for others. Always review AI output before you rely on it or publish it. AI output is not professional, legal, financial, or other expert advice. You are responsible for anything you choose to publish, and we do not guarantee any particular reach, growth, engagement, or business result.
If you connect an X account, you authorise us to act on your behalf through X's official API, including to read the information needed to build your style and, when you schedule it, to publish your posts. You remain responsible for everything published from your account, and you must follow X's terms and rules. You can pause scheduling or disconnect X at any time. X is a third party: it may change, limit, price, or end its API or your access to it, and we are not responsible for X's actions, outages, fees, or decisions.
You agree not to use the Service to:
We may investigate, limit, suspend, or terminate accounts that break these rules, and we may report unlawful activity.
The Service works with third parties, including X (publishing and reads), our AI providers (content generation), our crypto and card payment providers (billing), and our hosting and email providers. Your use of those services is also subject to their terms and privacy policies. We are not responsible for third-party services, and their availability or terms may change.
The Service, including its software, design, brand, and the built-in pattern and prompt libraries, belongs to us or our licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable right to use the Service while these Terms are in effect. You may not use our name or logo without permission. If you send us feedback or suggestions, you allow us to use them without restriction or payment.
How we handle your data is described in our Privacy Policy, which is part of these Terms.
The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, secure, error-free, or produce any particular result. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.
To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the three months before the event giving rise to the claim, or fifty US dollars. Nothing in these Terms limits liability that cannot be limited by law.
You agree to defend and hold us harmless from claims, losses, and costs (including reasonable legal fees) arising from your content, your use of the Service, or your breach of these Terms or of any law or third-party right, to the extent permitted by applicable law.
You can stop using the Service and delete your account at any time. We may suspend or end your access if you break these Terms, if required by law, or if needed to protect the Service or other users. On termination, your right to use the Service ends and we may delete your data after a reasonable period, except where the law requires us to keep it. Sections that by their nature should survive (including ownership, acceptable use, disclaimers, liability, indemnification, and governing law) survive termination.
We may update these Terms as the Service changes. If a change is material, we will give notice (for example in the app or by email) before it takes effect. Your continued use of the Service after a change means you accept the updated Terms.
These Terms are governed by the laws of [jurisdiction to be completed by the operator], without regard to conflict-of-law rules. Before starting any formal dispute, please contact us so we can try to resolve it. Any dispute that cannot be resolved will be handled by the competent courts of that jurisdiction, unless applicable law gives you a mandatory right to bring it elsewhere. Nothing here removes consumer-protection rights you have where you live.