We want you to try before you pay, and to leave whenever you want.
Every plan starts with a 7-day free trial, no card. Use it to decide whether Plume is right for you before any payment.
You can cancel at any time. Cancelling stops future charges; you keep access until the end of the period you already paid for.
Because subscriptions are paid in cryptocurrency, on-chain transactions are not reversible. For that reason, paid periods are generally non-refundable, which is exactly why we give you a free trial to evaluate first.
If the service was unavailable due to our fault for a meaningful part of your paid period, or you were charged in error, contact us and we’ll make it right (refund or credit), and we’ll always honour refunds required by applicable law.
Email hello@plumeio.com with your account email and what happened. We aim to reply within a few business days.